Atendimento ao Cliente
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Activity overview
Latest activity by Atendimento ao Cliente-
Atendimento ao Cliente created an article,
12. What are the statuses present in the Homologation Process
Approval process status Throughout the process, your document will go through several statuses, which can be: Status - Customer: Under Analysis SuppliesUnder Analysis ComplianceUnder Financial An...
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Atendimento ao Cliente created an article,
11. Adjustments Needed
Adjustments Needed During homologation, the documents may suffer some disapproval by the client. To check the reason for refusal, simply go to "General Data".
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Atendimento ao Cliente created an article,
10. Start of the Approval Process
Start of the Approval Process After the registration is pre-approved by Hidrovias, the supplier must receive a notification via system or by e-mail to access the system and start the Homologation...
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Atendimento ao Cliente created an article,
8. Adjustments Needed
Adjustments Needed If the registration has any inconsistencies, the analyst submits the registration for review. The supplier will be notified via system or email to access the ME and make the nece...
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Atendimento ao Cliente created an article,
7. Complete Registration
Complete Registration Supplier - Complete RegistrationAt this point the e-mail registered in the creation of the registration receives a notification via e-mail or system informing that it must ...
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Atendimento ao Cliente created an article,
5. E-mail Notifications
E-mail Notifications To view and access the notifications sent via E-mail, the Analyst or Supplier can access their e-mail that was registered in the system and click on the button "Click Here"...
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Atendimento ao Cliente created an article,
3. Registration and Approval of Suppliers - Main Rules
Registration and Approval of Suppliers - Main Rules So that you can carry out the registration of approval in a simpler way, below are some rules for the process to be correct. The Registratio...
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Atendimento ao Cliente created an article,
2. Access Recovery
Access Recovery If you have not received the link or have forgotten your password, you should follow the steps below: 1. Go to the link: https://auth.miisy.me/login and click on the option: "Fo...
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Atendimento ao Cliente created an article,
1. System Access
System Access To access Hidrovias' platform it is necessary to register with Auth, which is Mercado Eletrônico's security authenticator (URL: https://auth.miisy.me/login). Accessing the link, si...